General FAQs
Who are you?
Socialzem is a small company dedicated to a unique form of Social Media marketing. Our mission is to help people and small businesses accelerate their Social Media credibility in a legitimate, cost-effective way.
Why should I choose Socialzem?
We focus on quality above all else. We have various high-quality Social Media services to help you succeed and thrive on Social Media. We offer the highest quality Social Media Followers on the market, an Automatic Engagements subscription service, a powerful influencer marketing service called Sponsored Mentions service.
What’s your refund policy?
We offer a 100% Money-Back Guarantee if you’re not satisfied with our service (some restrictions apply). Our main goal is always to keep you completely happy from start to finish.
Is your service anonymous?
Yes. Our service is completely discreet and anonymous. We never share your information with anyone, and you can always request removal of all your info from our system.
How do your Twitter Followers appear?
The Twitter Followers you’ll receive from us will look 100% real. They all have unique and high-quality profile photos, headers, bios, names, tweets and followers of their own. Here’s an example:
example-follower-twitter
Will I receive followers slowly or all at once?
We deliver Twitter Followers slowly and steady – usually a few hundred to a few thousand daily.
Followers FAQ
How does your Twitter Followers service work?
After ordering, we’ll push our privately managed, high-quality Twitter Followers to your account in a natural and steady pace. We won’t need access to your account at all, the process is 100% safe and looks completely organic and authentic.
How long does it take to receive my Twitter Followers?
It depends on your order size. Smaller orders usually take a few days, while larger orders may take several weeks or months. Our Twitter followers are always delivered at a steady and natural pace.
I just ordered. When will my order begin?
Thanks for ordering! Your order should begin within 24 to 48 hours. If your order hasn’t begun in the past 3 days, feel free to contact us.
Do you need my password or login for Twitter?
No. Your security is our top concern, and we advise you to never give out your password to anyone. Beware of any third party service that asks for your password, including requests seemingly coming from Twitter.
Do you guarantee I’ll receive Twitter Followers?
Absolutely! We have the highest follower retention in the industry and we include a 1-Year Retention Guarantee. In the rare case that you lose followers, we’ll gladly replace them for free.
Are my Twitter Followers permanent?
This is a very common concern, and you’re right to worry about this. All the Guaranteed Twitter Followers that we deliver will never unfollow your Twitter account. If, by any chance, some followers do unfollow or drop, we will replace them at no additional charge for up to 1-Year. The number of followers of your account will never go below the amount purchased from us.
Sponsored Mentions FAQ
What are Sponsored Mentions?
Sponsored Mentions is an Influencer Marketing service provided to us by Devumi. Essentially, we’ll get a handful of popular, targeted influencers on Twitter in your industry promoting your Twitter Account through @mentions to their loyal, targeted followers. Giving you not only massive exposure and attracting new followers to your account, but also increasing your reputation, credibility and Klout on social media and the web.
How does Sponsored Mentions work?
Depending on your target audience, one or more of our Twitter Partners will send out a custom tweet, recommending their followers (your target audience) to follow you. Our Twitter Partners will personally write the mentions to look as authentic and genuine as possible, which will then be seen by tens (or even hundreds) of thousands of active Twitter followers within your targeted audience.
What results can I expect with Sponsored Mentions?
We guarantee exposure, but actual results in terms of followers or click gain may vary from campaign to campaign. Our influencers will do their best to promote and recommend your account to their targeted followers, but it ultimately comes down to what you tweet and how well you convince these users to follow you. These are real people, of course.
Can I order sponsored mentions separately?
No. We utilize Sponsored Mentions as a secondary phase to our Twitter Followers service, taking advantage of the increased social proof you gain. We don’t offer Sponsored Mentions separately at the moment.
How long does it take to receive my mentions?
We’ll begin your Sponsored Mentions campaign a few days after your Twitter Followers campaign is completed. If you notice we’re taking longer than expected or you want it started earlier, just contact us.
Who are your influencers?
Our influencers for Sponsored Mentions are popular Twitter users we hand picked and invited to our private influencer network. These are real people that have a large targeted following in a specific niche. Our influencer network includes over 5,000 targeted influencers, over 200 different industries and with a reach of over 80,000,000 viewers.
How can I become an influencer?
Registration is by invite only, but you’re welcome to provide us with your information.
Automatic Engagements FAQs
What are Automatic Engagements?
Automatic Engagements (aka. Auto Engagements or Twitter Engagements) is a subscription-based service that delivers retweets and favorites to your tweets instantly, automatically and naturally.
How do the plans work?
Automatic Engagement Plans are based on “Daily Engagement”, or the number of retweets & favorites (combined) that you’ll receive daily. You can customize your plan fully, from the number of retweets & favorites each tweet receives, to which type of tweets should get engagements. Plans start at 100 Daily Engagements (at $19 / month), up to 5,000 Daily Engagements (at $199 / month).
Do the engagements look natural?
Of course. Our Twitter Engagements service is designed to look and feel as natural as real retweets and favorites. Engagements will always vary from tweet to tweet – some tweets may just get 1-2 engagements, while others may receive tons of engagements just like viral tweets.
Can I adjust my plan?
If you need to adjust your plan for any reason, you can contact us and we’ll be more than happy to make the adjustment. This can include increasing / decreasing engagements per tweet, favoring retweets over favorites (or vis versa), or changing your Twitter username.
How can I upgrade or downgrade my plan?
If you want to upgrade or downgrade your plan, contact us first. We’ll walk you through the steps of doing so.
How can I cancel my campaign?
If you’d like to cancel your plan, you can login to your account to click “Cancel Subscription” or just contact our support team. We can cancel your order within 24 hours.
Can I pay using Bitcoin?
Our Subscription-based Twitter Engagements is PayPal only, but you can order engagements as an Add-On serivce with Twitter Followers and pay with BitCoin. The Twitter Engagements Add-On Service is for 1 Month only and will not renew.
What happens if I don’t tweet one day?
If you don’t tweet on a day, you will miss out on your engagements for that day. Our Twitter Engagements do not rollover to the next day at the moment.
What happens if I tweet too much?
Your plan is usually setup based on your past tweeting habits. If you suddenly begin tweeting much more frequently than usual, you may exceed your daily quota and stop receiving engagements. If this happens often, you may want to contact us to adjust your plan or update to a larger plan.
Buying Retweets & Favorites Manually FAQs
How does your Buy Retweets & Favorites service work?
Provide us with the link to any tweet and we’ll get hundreds or even thousands of active Twitter users retweeting and favoriting your tweets. We don’t need your password and you don’t have to do anything else. Pretty simple.
Can I buy retweets or favorites for any tweet?
Yes, you can buy retweets or favorites for any tweet on Twitter. Whether it’s yours or not.
Do the retweets look natural and authentic?
100%. We’ll be getting active Twitter users to retweet and/or favorite your tweet, so it’s as natural and authentic as it gets.
How long does it take to start?
Typically under a few hours. At max, it may take a day to receive your retweets and/or favorites.
Facebook FAQ
IS THERE A RISK THAT MY ACCOUNT COULD BE BANNED FROM USING YOUR SERVICE?
No. There is no risk at all in using our services. We get Real Facebook Likes which means there would not be any automated programs such as bots to deliver your fans. We set our average on daily base (we don’t push the page too hard in 1 day, we set required votes average on daily basis) which don’t even let the Facebook think about doing anything stupid with page.
HOW LONG, AFTER I HAVE PLACED MY ORDER WILL YOU START WORKING ON MY PAGE?
We begin our process in next 12-24 hours after receiving the order and payment from you. Once we start, you’ll be seeing the daily increment in new fans in your Facebook Fan Page.
HOW LONG WILL IT TAKE FOR YOU TO DELIVER ALL OF MY FANS/LIKES?
We have minimum 5 days time to deliver the 250 Fanpage likes and the timeframe increases according to how much blast you want on your Fan Page. We have all the details on our pricing page. Click here to have a look on the pricing and time frame.
WHY IT TAKES SO LONG TIME TO RECEIVE MY FOLLOWERS?
It will take so long time because we need to act ordinary as possible to prevent getting your account banned. Getting 5000 followers within a few days is not very common and Twitter will think the same. Just to keep your account safe, we have to work realistically. Furthermore, we are unable to guarantee any delivery time accurately for this reason.
Automatic Engagements FAQs
ARE THERE ANY TYPES OF FACEBOOK PAGES YOU WON’T WORK WITH?
Yes. We do not accept work with a Facebook page that is against the Facebook’s Terms of service agreement. These types of pages include, but are not limited to:
- Pages with Pornographic Content
- Pages that Promote Violence and/or Hate
- Gambling promotional Pages
- Pages related to Facebook Applications and/or Facebook Group Promotions
- We reserve the right to refuse service at any time if we believe a page is violating our, or Facebook’s terms of service.
DO YOU OFFER SOME SORT OF SERVICE GUARANTEE?
If we fail to deliver the ordered number of fans within the time, we’ll refund the amount equal to the number of fans which failed to provide. We also give guarantee that every single like we add in your fanpage will be Real.
WHERE WILL MY NEW FANS BE LOCATED?
We are offering the Worldwide and Region wise Fans which means if you order the worldwide fans then you will be getting fans coming across all over the world but usually they comes from USA, UK, Canada, Australia, Brazil, France, Germany and Greece. And Region wise Fans is something which can customize your fans criteria.